In a virtualized environment, Tivoli Netcool/OMNIbus can correlate events to determine which events are the
root cause of other, symptom events. In the event list, you can identify
the root cause event behind symptom events if this feature is enabled
on your system.
Before you begin
Make sure that the
CauseType field and
the
ParentIdentifier field are added to your
view. Optionally, the
ParentServerSerial field
can also be added. Symptom events have a
CauseType value of
Symptom.
About this task
By default, symptom events have a Warning severity level,
whereas root cause events have a Critical severity level.
Procedure
To identify the root cause of a symptom event, in the event
list right-click a single symptom event and click Show
Root Cause. If you select more than one symptom
event, only the root cause event of the first event in the selection
is shown.
A new event list opens, displaying
the root cause event. The value of the CauseType field is RootCause.