IBM Tivoli Netcool/OMNIbus Version 8.1

Assigning ownership to events

When an event arrives from a probe, the event is owned by the nobody user unless ownership of the event has been assigned to a specific user. Users with appropriate privileges can take ownership of events throughout the problem lifecycle, or assign events to a specific user or group.

About this task

The OwnerUID and OwnerGID columns provide this capability to work as an individual or as a member of a team. (The OwnerUID column holds the Tivoli Netcool/OMNIbus user ID of the owner of the event, and the OwnerGID column holds the group ID.)

As soon as an event is owned by a user, only that person or a user with higher privileges can modify the event. If an event is assigned to a group, the OwnerUID is reassigned to the nobody user. After an event is assigned to a group, only a member of that group or a user with higher privileges can modify the event.

Note: The users or groups to which you can assign events depends on your security permissions. If you are a normal user, you can assign only the events assigned to you, your group, or the nobody user.

To assign ownership of events:

Procedure

From the event list, select one or more events.
Assign the events to another user, another group, or yourself, as follows:
- To assign selected events to another user, click Alerts > Ownership > Assign to User, and then select a user from the submenu.
- To assign selected events to another group, click Alerts > Ownership > Assign to Group, and then select a group from the submenu. When you assign an event to another group, the event is owned by the nobody user in that group.
- To assign selected events to yourself, click Alerts > Ownership > Assign to User, and then select your name from the submenu. Alternatively, click Alerts > Ownership > Take Ownership.

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